What’s changing

We will be upgrading this server as follows:

• Operating System: CloudLinux 7 → CloudLinux 8
  CloudLinux 7 is approaching End of Life and will no longer receive security updates. CloudLinux 8 provides improved security, stability, and long-term support.

• Database: MariaDB 10.3 → MariaDB 10.6
  This upgrade is required to support CloudLinux 8. A further upgrade to MariaDB 10.11 is planned later this year and will be communicated separately.

During the maintenance window, your website(s) will be intermittently unavailable.

Please note this is a major platform upgrade, rather than routine maintenance.

It is required periodically as core system components reach end of life and must be upgraded to remain secure and supported (typically every few years).

Because of the scope of this change, an extended maintenance window is necessary to complete the upgrade safely and ensure data integrity.

Action required

To avoid any unexpected issues, please ensure the following before the maintenance window:

• Confirm that your website and applications are compatible with MariaDB 10.6

• Review your code, plugins, and integrations for compatibility

• Share this information with your web developer or technical support team

If your website is transactional (for example, e-commerce, membership, or customer portals), you may wish to place the site into maintenance mode prior to the upgrade. This helps prevent transactions or data changes during the upgrade, which could otherwise result in data becoming out of sync. Please consult your web developer for the most appropriate way to do this for your website.

We strongly recommend reviewing the official MariaDB documentation

Benefits of this upgrade

• Enhanced security and compliance with supported software versions

• Improved performance and server stability

• Future-proofed hosting environment

• Continued access to the latest supported cPanel features

If you have any questions or concerns, please don’t hesitate to contact our support team.

Thank you for your cooperation and continued trust in our services.