Affected services:

  • DeployHQ

Intermittent issues connecting to Amazon-hosted servers

Opened on Wednesday 13th October 2021, last updated

Resolved — No further issues have been reported or found in monitoring and testing, we are happy that this is now resolved.

Posted by Adam West

Monitoring — We have now seen improvements in connectivity across to Amazon based servers, but we will continue to monitor the situation in the upcoming hours.

Posted by Adam West

Investigating — The previous issue is still apparent with customers seeing intermittent connection issues across to Amazon servers. We will continue to monitor the situation, all tests we've run still point to a routing issue within Amazon's network.

Posted by Adam West

Investigating — We are investigating a number of reports from customers connecting to servers hosted on Amazon via DeployHQ. Our testing so far points to a potential routing issue within Amazon's network, but we are continuing to investigate to rule out any other possible causes.

Posted by Adam West