Affected services:

  • Onyx

Onyx availability issues

Opened on Monday 20th September 2021, last updated

Resolved — The issue was the result of a DDoS attack, and we've made platform-side changes to mitigate this. The issue is now resolved.

Posted by Krystal

Identified — We've made a configuration change and sites are showing as available, but we're continuing to investigate the issue and cause.

Posted by Krystal

Investigating — We're seeing an intermittent issue with Onyx's proxy servers which is impacting the availability of some sites. Our team are investigating.

Posted by Krystal