Affected services:

  • Network & Connectivity

Network connectivity issues

Opened on Tuesday 27th July 2021, last updated

Resolved — The issue is now resolved.

Posted by Krystal

Monitoring — Having investigated this, it appears there was an issue upstream of our transit providers. Connectivity to our network has now stabilised and our services are no longer impacted (it appears the packet loss was limited to a 5 minute period between 10:57 and 11:02 BST) , but we'll continue to monitor through today.

Posted by Krystal

Investigating — We're investigating intermittent connectivity issues within our network which may be causing intermittent packet loss to websites hosted with us. We're working on this and will update again as soon as we can.

Posted by Krystal